Sales Engineer, ANZ

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Job Location:
New South Wales, New South Wales, Australia
Job Category:
Sales Engineering

Who are we?

At Genetec, we believe that, in order to create and maintain thriving public spaces, groups, including urban planners, city managers, security experts, enterprise executives, and community leaders, must work together to achieve true public safety. And a cornerstone of this open and collaborative approach is the development and implementation of multipurpose technology.
Forward-thinking technology can provide a platform that facilitates communication and collaboration to improve public safety and support the advancement of the city and its interests. Our tools and solutions extend beyond physical security to contribute to the betterment of the daily lives of citizens.
The Sales Engineer will work with the Genetec sales team in a pre-sales role to develop and position solutions involving Genetec’s products. Presentations and conference call discussions are a critical part of this position. During the qualifying process, confirm that Genetec’s products meet the prospect’s requirements and assist sales in technical qualification. Throughout the proposal process, articulate and demonstrate Genetec solutions, influence customer’s technical requirements, and position products relative to competition. Working closely with assigned sales personnel, the SE is responsible for all of the technical aspects of the sale during the entire sales cycle and is often involved with the client post purchase. Other duties will be assigned as necessary. This position is based in Victoria or New South Wales Australia.


• Develop and maintain an extensive working knowledge of Genetec's software solutions
• Define product and functional requirements based on customer and partner requirements
• Develop and maintain strong relationships with customers and partners
• Conduct in-depth product demonstrations and presentations
• Support sales team in responding to RFP’s
• Work with Technical Support team to assure a smooth transition from pre-sales to the post-sales
implementation environment
• Participate in trade shows, exhibitions and seminars
• Create white papers and application notes on Genetec’s software solutions


• 5-7 years technical enterprise pre-sales experience
• Ability to collaborate with multiple groups toward accomplishing a task
• Enthusiastic, self-starter with a charismatic personality
• Proven track record of selling services as part of a solution
• Strong customer facing and relationship building skills
• Must be effective in working both independently and in a team setting
• Strong listening and question based selling skills
• Ability to travel as necessary (approximately 50% of the time)
• BA/BS or equivalent required

Technical Requirements:

• Fluent with Microsoft Office particularly MS Project, Word, Excel and PowerPoint.
• Excellent knowledge of networking principles and the IP protocol.
• Experience with PC configuration and troubleshooting with the Windows operating system.
• Experience with networking equipment configuration and troubleshooting (switches, routers,
• Experience with VMWare Workstation 6.x/7.x and ESxi 4.x/5.x
• In depth knowledge of RAID configurations and storage mediums such as NAS, SAN, etc

We thank all applicants for their interest; however, only selected candidates will be contacted. No telephone calls or agencies, please.