Product Coordinator

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Job Location:
Montreal, Quebec, Canada
Job Category:
Product Management

Who are we?

From pioneer to leader in the security industry, Genetec has always been committed to providing the most innovative solutions. Today, we offer world-class IP security solutions with our unified security platform encompassing license plate recognition (LPR), video surveillance and access control. Genetec has been recognized as one of Montreal’s top employers for 13 years running.

Working with team across all Genetec sales regions (North America, Europe and Asia), the Product Coordinator will work in the Video and Appliances product group with a team of product manager, product marketing and project manager.


What your day will look like:
NPI, Lifecycle Process and pricing
• With the help of the Product Manager and Marketing, put in place a new product introduction (NPI) and lifecycle process in order to communicate internally and externally newly introduced and obsolete product models
• Support ordering experience improvement efforts
• Create new ordering guides that merge best practices, use cases, along with a boiler plate of recommended products
• Maintain product catalog
• Maintain price list for existing and new product by working directly with the suppliers in all regions (North America, Europe and APAC)
• Work with the product manager on the bi-annual price list updates
• Ensure that margins are respected for all pricing updates and for all currencies
• Work with supplier and sales to provide pricing for custom parts for specific opportunities

Operation and Production Management
• Work in collaboration with the project manager for first article inspection (FAI) when introducing new line of products
• Work in collaboration with the suppliers to monitor quality and respect of the specifications during manufacturing

Technical and Marketing Documentation
• In collaboration with product marketing, create and maintain datasheets for new product packages, as independent from graphic design as possible
• Create and maintain slideware for new product features and product messaging
• Assist the preparation, promotion and delivery of internal and external crash courses (training programs)
• Revamp our technical documentation to ensure consistency and quality across, reviewing structure and templates

System Design
• Work with R&D in order to document system performance and limits
• Work with Sales Engineering and R&D on special system designs


Why you'll love Genetec:
•Attractive compensation package
•Work-life balance
•Flexible working schedule
•Free, unlimited coffee
•Private free parking for all employees
•Onsite gym

We thank all applicants for their interest; however, only selected candidates will be contacted. No telephone calls or agencies, please.